Celcom Malaysi Essay Example

Celcom Malaysi Essay Celcom is one of an individual from the TM gathering of organizations. Being one of the not very many organizations in Malaysia to initially acquire a wireless permit, it effectively presented portable communication in Malaysia through its ART-900 assistance, utilizing original NMT-900 innovation. It utilizes the dialing prefix identifier of 013, 0148 and 019. The strategic vision; * To enchant our clients. * To fabricate a productive venture that augments speculators return. To engage, create and reward our kin, to become Malaysia’s favored boss. * To construct win-win relationship with all our colleagues, in light of common trust, regard and backing * To work to connect the computerized partition, to manufacture our country and to improve its standing abroad. * To keep up the most elevated levels of straightforwardness, honesty and demonstrable skill. 1. 1Products Celcom keeps on coming out on top in item development; and in 2002 Celcom’s items turned out to be like n ever before. Notwithstanding presenting three new prepaid bundles, the Company presented other inventive item contributions, for example, MSN Mobile Hotmail, which empowers cell phone clients to get messages by means of their cell phones. Another advancement was Celcom’s Unified Messaging Service. This administration gives clients access to every one of their messages, whatever the arrangement, by means of whatever specialized gadget they are utilizing. In 2002, Celcom additionally turned into the principal Malaysian interchanges organization to offer Chinese substance SMS. Moreover, Celcom effectively presented, on a preliminary premise, both Multimedia Messaging Service (MMS) and General Packet Radio Service (GPRS). To charm clients and further extension the computerized partition, Celcom will keep on being forceful in presenting important items and administrations; and as of now has a progression of cutting edge business versatile interchanges arrangements and items in the pipeline. The Company will utilize statistical surveying to guarantee that the items, substance and administrations it creates meet genuine client needs and wants. We will compose a custom article test on Celcom Malaysi explicitly for you for just $16.38 $13.9/page Request now We will compose a custom article test on Celcom Malaysi explicitly for you FOR ONLY $16.38 $13.9/page Recruit Writer We will compose a custom article test on Celcom Malaysi explicitly for you FOR ONLY $16.38 $13.9/page Recruit Writer With the fast approaching merger of the organizations of Celcom and TM Cellular, 2003 will see a pooling of assets to accomplish economies of scale which will help our serious edge in an inexorably soaked market. Celcom will keep on redesigning frameworks and gear to oblige an expanded client base. 1. 2Services and Coverage Celcom cases to have the greatest and most broad inclusion across the country, contrasted with other cell administrations in Malaysia. Celcom claims its double band GSM (900/1800 MHz) inclusion has reached over 97% of Malaysia’s populated region in 2006. Starting at 2006 Celcom is offering both 2. 5G and 3G administrations on its Minutes postpaid and Xpax prepaid brands. Current client base remained at 7. 8 million, with mixed ARPU (Average Revenue per User) remained at RM65. Celcom asserted a 95% across the country versatile assistance inclusion with 3G accessibility in the vast majority of Klang Valley, Johor Bahru, Melaka, Kulim and Penang. 1. 3History When the wireless market was opened up in 1995, Celcom moved up to the GSM900 administration and immediately developed to turn into the biggest cell phone organization in Malaysia until it was surpassed by Maxis. During the Asian money related emergency in 1997, Celcom’s proprietor, Tan Sri Tajudin Ramli endured an obligation crunch, and his shareholding in Celcom was seized by Danaharta, the national resource rebuilding organization. Inability to determine his obligations brought about the controlling stake in Celcom being offered to Telekom Malaysia, the administration claimed occupant fixed line administrator in 2003. Telekom Malaysia continued to blend Celcom with its own portable administrator auxiliary TMTouch through a converse takeover of TMTouch. Celcom was initially recorded on the Bursa Malaysia, however after the merger with Telekom Malaysia Berhad, it has since stayed private. Attributable to the awful administration of its previous administration Celcom was as discovered obligated by a discretion board in Switzerland for encroaching an understanding marked with Deutsche Telekom AG’s unit, DeTeAsia in 2002. The court decided that Celcom was obligated to pay DeTeAsia US$177. 2 million in head in addition to US$16. 2 million in enthusiasm just as other lawful and mediation costs. This works out to a decent amount of about RM740 million. Leaving Telekom to increase its endeavors at recouping monies from Celcom’s past proprietors for their wrongdoing. At exactly that point will TM have the option to completely exorcize itself from the frequenting of Celcom’s turbulent past. 1. 4Current Developments Celcom is as of now doing across the nation advancement utilizing power symbols like including worldwide footballers Steven Gerrard, Michael Owen, Ryan Giggs and Robert Pires and Chinese performers JJ Lin and Wang Lee Hom, just as neighborhood on-screen character Maya Karin. Celcom is the Malaysian accomplice of the Vodafone versatile network. Celcom current CEO, Dato’ Seri Mohammed Shazalli Ramly, has been with Celcom since 2005. On September 28, 2007, Telekom Malaysia reports a patch up of its versatile correspondence units which incorporates Celcom. The patch up plan was to assemble Celcom under the TM International, which houses other TM provincial versatile units and develop it as a different business element. The rebuilding activity should finish by Q1 2008 and the new specialty unit will be recorded on the Kuala Lumpur Stock Exchange by Q2 2008. 2. 0 THE STRENGTH OF THE COMPANY A SWOT investigation is an organized gathering action that helpful in distinguishing the interior and outside powers that drives an association serious in its business sectors. SWOT is an abbreviation for Strength, Weakness, Opportunities and Threats. 2. 1The quality of the organization 1. Celcom keeps up an item separation methodology coming about because of a solid market direction, responsibility to high caliber, and customization of items and administrations. 2. There is little turnover among very much remunerated workers who are enjoyed by clients. The generally huge size of the staff encourages correspondence and fast reaction to client’s needs. . A drawn out relationship with the essential providers brings about shared information on the product’s prerequisites, adherence to quality measures, and a typical vision all through the turn of events and creation process. 4. The high level of deals, recommend a fulfilled client base just as positive informal, which crea tes new business every year. 5. Being the most seasoned broadcast communications specialist co-op in Malaysia, has given celcom a serious edge and expanded customer’s trust and dependability to the brand. 2. 2The shortcoming of the organization 1. Celcom’s current offices are packed; there is no place for new bosses or hardware to fit into the organization. 2. Celcom is responsive instead of confident in its advertising endeavors on account of its substantial dependence on customer’s response for item fulfillment. 3. While the staff size improves development and correspondence, it likewise obstructs responsibility on the staff and absence of specialization. 4. Both the product offering and the customer base need enhancement. Reliance on current recorder rates could drain lack of concern, welcome rivalry, or make misguided feeling of consumer loyalty. Improvement of an item that would offer better quality assistance by the contenders would most likely make Celcom bankrupt. 5. The non-irregularity of the items and administrations makes bottleneck in efficiency and incomes, places over the top weight on the faculty and strains on the office. 6. The poor specialty market could be an upper hand for their rivals to increase a preferred position over them, and this could prompt a sensational lessening in customer’s reliability. 7. Significant expense of items and administration could adjust the purchasing intensity of the buyers, particularly in this season of worldwide downturn. . 3The open doors for the organization 1. Promotion in Malaysia alone surpasses 200 million Malaysian ringgit every year. In excess of 20 million ringgit is spent on claim to fame ad which is the potential for celcom’s development. 2. Celcom is at present the Malaysian accomplice of Vodafone. 3. Celcom is at present doing across the nation advance ment utilizing power symbols like including universal footballers Steven Garrard, Michael Owen, Ryan Gigs and Robert Pires and Chinese performers JJ Lin and Wang Lee Hom just as nearby on-screen character Maya Karim. 4. Celcom presently has the broadest 3G and HSDPA inclusion in Malaysia since its dispatch on seventeenth may, 2005. 5. Celcom gives numerous items and administrations that suites distinctive client needs, going from monetary, business, and family and relaxation fulfillment. 6. The executive and administrator of the organization, Dato’ Sri Jamaludin Ibrahim is as of now working with the organization for the seventh year, this is distinctive when contrasted and other media transmission administration giving organizations and his full understanding, he has helped control celcom to a resting edge with quality administration. 7. As an ever increasing number of Malaysians search for approaches to stay in contact with one another, celcom’s notoriety and quality administrations has helped attract more clients to the organization through client relationship and brand dependability. 2. 4 The dangers for the organization 1. Reengineering, right-estimating and re-appropriating patterns in the board may adjust conventional channel relationship with specialists, vendors, and merchants or even lead to disposal of the channel. 2. Claim to fame notice through limited time things depends on gadgetry and thoughts that are new and extraordinary. Thus, item life cycle might be very short. 3. Finish from different broadcast communications specialist co-ops is solid

6 Traits of Writing - Using the Model in the Classroom

6 Traits of Writing - Using the Model in the Classroom Help your understudies grow great composing abilities by actualizing the six qualities of composing model into your study hall. What are the Six Traits of Writing? The six attributes of composing have 6 key attributes that characterize quality composition, they are: IdeasOrganizationVoiceWord ChoiceSentence FluencyConventions Thoughts This part centers around the principle thought and substance of the piece. The essayist picks subtleties that are useful and not really subtleties that the peruser definitely knows. (The grass is green, the sky is blue.) Objective Consciousness of detailsKnowing what is importantA acceptable feeling of the primary concern Exercises Use photos during exercises and request that understudies depict what occurred in each photo.Write (science, math) class expectations in a note pad and consider them.Read a sonnet and have understudies expound on aâ real-lifeâ connection that they have to the sonnet. Inquiries to Pose to Yourself What is my message?Is my message clear?Did I incorporate subtleties? Association This quality necessitates that the piece fits in with the focal thought. The hierarchical structure needs to follow an example, for example, sequential request, correlation/differentiate, or some other legitimate example. The author needs to make solid associations with keep the perusers intrigue. Objective A feeling of sequence,â beginning and endingAbility to sort out Exercises Take a bit of the understudies composing and cut it into lumps and have the understudies sort it pull out in order.Jumble a rundown of headings and have the understudies orchestrate them in order.Read a couple of books to the kids and use aâ graphic organizerâ to investigate them. Inquiries to Pose to Yourself Was the piece I wrote in order?How does my paper start?How does my paper end? Voice This characteristic alludes to the style of the author. The voice is the place the author grants his/her own tone to the piece while as yet fitting in with the class of the piece. Objective IndividualityPassionFeelings Exercises Peruse an assortment of childrens writing and have understudies attempt to distinguish the author.Compare the voice in fiction and true to life books.Have understudies compose a piece about their preferred subject in school. At the point when they are done, have them perused their piece to the class and check whether the understudies can distinguish who composed the piece. Inquiries to Pose to Yourself Does it sound like me?Does the peruser see how I feel?Does my composing sparkle? Word Choice Word decision necessitates that the author pick his/her words cautiously. The author ought to illuminate the peruser by picking solid words that explain or grow the thought. Objective Familiarity with languageAwareness of various words Exercises Keep a word wall.Brainstorm a rundown of words and rundown the better word to use.Make a word spinner and add new words to supplant normal words. Inquiries to Pose to Yourself Do my words paint a picture?Do I use words that are appealing?Is each word that I utilize significant? Sentence Fluency This quality necessitates that sentences stream normally and easily. Familiar composing has musicality and is liberated from cumbersome word designs. Objective Mindfulness that the sentence makes senseRhythm Exercises Compose anâ acrostic poemâ using the students name.Write a half sentence and have the understudies total it.Rewrite mainstream sonnets. Inquiries to Pose to Yourself Did my sentences start differently?Is my paper simple to peruse aloud?Did I utilize total sentences? Shows This attribute centers around the rightness of the piece (spelling, sentence structure, accentuation). Objective Consciousness of conventionsPatience to look backExperiment with composing Exercises Answer inquiries in diaries with ordinary words in light of noting them phonetically.Use peer accomplices to address spelling and punctuation.Use mini-lessonsâ to educate shows. Inquiries to Pose to Yourself Did I utilize a title?Did I underwrite the right letters?Did I check spelling? Source: Education North West

The Different Types of Essays That You Can Use

The Different Types of Essays That You Can UseIf you are searching for appropriate essay samples that can be used for a college writing course, you should be able to find some good Evaimation diet essays samples. What type of sample should you choose from? There are plenty of these essays to choose from, but the different types of essays that will be required of you can also make choosing the right sample somewhat confusing.The first type of essay you will need to write is an academic essay. Many colleges and universities require this type of essay as part of your requirement. What makes this type of essay particularly challenging is that you have to follow the rules of grammar and word usage, while coming up with sentences that convey a well-written message. This is going to be a hard thing to do, but if you work hard at it, you will eventually come up with a great piece of academic paper.The second type of essay you will find on the Evausion diet essays samples are student critique s. These essays can be very helpful in helping you learn the basics of grammar and sentence structure. It is also important to note that many of these essays will be lengthy, due to the fact that they cover a large variety of topics. For this reason, you should be prepared to write on multiple levels.The third type of essay you will find is a biography essay. Many people fail to mention their major in their college application, but it is important to provide an extensive summary of what you know about your current occupation. You may find that this type of essay is one of the easiest to write, since there are very few rules to follow.The fourth type of essay you will find on the Evausion diet essay samples is a story or dialogue. There are a lot of things you can say when you write a dialogue. This type of essay requires you to be imaginative and have a good grasp of the English language.The fifth type of essay you will find is a dissertation. This type of essay requires a much bett er grasp of grammar and composition than any other type of essay. Your thesis statement is likely to be the most important part of your dissertation, so make sure that you come up with an excellent one.The sixth type of essay samples you will find on Evausion diet essays are creative or theoretical essays. These types of essays require you to create a new concept to describe your experience. You will need to come up with a way to express what you have learned, and how you learned it. This will be difficult, but the rewards are well worth it.The seventh type of essay you will find on Evausion diet essays samples is a research essay. This type of essay requires you to research your topic and come up with a well-researched essay. It is a good idea to use all the resources you can find to help you with this type of essay.

The Impact of Shareholder Value on International Business Free Essay Example, 1000 words

Increasing shareholder value should be initiated by increased earnings or profits thus the decision-making process by management is vital. The capital market is a global phenomenon, hence investors can shift their investments to better yielding companies, that are foreign and that create better business opportunities. It is for the reason that shareholder value remains critical to international business enterprises. In addition, the current shift evident in corporate governance has brought about a demand for accountability by business owners from corporate executives. Management team thus seeks to justify increased shareholder value as a way of encouraging existing and potential investors. Additionally, to the international business, shareholder value plays a critical role as it acts as an encouragement for the investors to stay with the company. This thus means that the company will continue to undertake business and hence play critically in promoting economic development. Further still, if there has been a positive growth in shareholder value, new investors will be attracted (Stout, 2012, p. 17). This, in turn, means that the international business will have better chances of growing money. We will write a custom essay sample on The Impact of Shareholder Value on International Business or any topic specifically for you Only $17.96 $11.86/pageorder now From another perspective, shareholder value is a tool that makes it possible for managers to grow a granular view, in which the strategies, resources, and activities put forth help add value to it. Through this tool, it is possible for managers to access the success of the company as it aids in the computation of cash-based metrics like cash flow returns on investment and economic profits (Keay, 2012, p. 24). In the long run, it helps in drawing a comparison of the individual performance with other business across the globe and understands the market position presently. Through these metrics, the discipline of every single business has been promoted since the allocation of capital by management taking a critical decision-making process. It helps in carrying careful evaluation on of potential investments against the possible option of returning cash to investors through dividends (Stout, 2012, p. 29).

Toys and Child Development A Look at the Laugh and Learnâ„¢...

Introduction: The Laugh and Learnâ„ ¢ Learning Basketball is a developmental toy designed by Fisher-Price. Essentially the toy is a basketball hoop as well as corresponding stand that will adjust as the child grows, and is recommended by the website for ages six to thirty-six months. Additionally, the basketball hoop has the numbers one through five on it, as well as automated hands and a face which smiles as it plays one of twelve possible songs. The basketball toy is made out of a hard plastic and it includes every color of the basic rainbow (red, orange, yellow, green, purple and blue) The toy is also equipped with two smaller basketballs (which are not as rigid as their life-sized counterparts) which the child can put through the hoop†¦show more content†¦The child’s sitting up behavior falls within the specified age range of physical development. The appropriateness of a developmental toy then has to align with the developmental guidelines of physical developm ent, so that the child would be interacting within the proper milestones. A key to playing and interacting with this toy is the ability to sit up; therefore, a child would be within the age range of sitting up, in order to make the toy and its main functions at least accessible to the child. The milestone, as previously mentioned, is that a child normally is able to sit up alone within five to nine months (Berk,2009), and does this coincide with the age range the manufacturer provides which has a six to thirty-six month range (Fisher-Price,2011)? If a child is developing at a normal rate then a child should be able to sit up and play with toy at around six months. On the other hand, a child might not attain the sitting up level until nine months, in which case the first two months of the toy’s lower end of the window of use would be inaccurate and possibly dangerous. They toy could be dangerous because an infant without the ability to sit up could then knock the base at a lower angle, which could cause it to topple. In this case, maybe just the backboard could serve as an initial play item, placed on the floor with the net removed so that the child could interact with the numbers, the basket orShow MoreRelatedPhysical, Intellectual, Emotional and Social Developm ent of Children Ages 0-8 Years2113 Words   |  9 PagesPhysical, Intellectual, Emotional and Social Development of Children Ages 0-8 Years Works Cited Not Included Physical development When the baby is picked up, the head falls backwards. This is because the neck muscles are not strong and developed enough to support the head. This is why the head always needs to be supported when the baby is lifted. When a newborn baby is held in aRead MoreEssay on Virtual Child16751 Words   |  68 Pagesafter meals. A: When Preslee is fussy, hold Preslee upright to your chest or shoulder and pat gently. Burping is needed (not you - the baby!). 6: Q: You notice that Preslee can learn a thing or two so you start working on her baby IQ! A: You show Preslee interesting objects such as rattles, mobiles, and stuffed toys and watch how interested she is in looking at them or reaching for them. 7) Q: As you return to work, how will you feed Preslee? A: You will try to breast feed and pump when workingRead MoreCurriculum For English Learners Beginner Level 210689 Words   |  43 Pagesintroducing easy to remember vocabulary, and grammatical structures that are easy to understand and follow, in preparation for basic English writing. This is a personal curriculum, as we will be approaching the learner’s and the world around them. Learning English, in a personal perspective is Curriculum for English Learners Beginner Level 2’s objective. With numerous activities for practice that would make the students feel comfortable, to encourage them to explore and express themselves confidentlyRead MoreDeveloping Management Skills404131 Words   |  1617 PagesResources, Strategy, and Organizational Behavior that helps you actively study and prepare material for class. Chapter-by-chapter activities, including built-in pretests and posttests, focus on what you need to learn and to review in order to succeed. Visit www.mymanagementlab.com to learn more. DEVELOPING MANAGEMENT SKILLS EIGHTH EDITION David A. Whetten BRIGHAM YOUNG UNIVERSITY Kim S. Cameron UNIVERSITY OF MICHIGAN Prentice Hall Boston Columbus Indianapolis New York San FranciscoRead MoreStephen P. Robbins Timothy A. 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The organization is sound and the author does a superior job of presenting the structure of arguments. David M. Adams, California State Polytechnic University TheseRead MoreManagement Course: Mba−10 General Management215330 Words   |  862 Pagesproduct or service development should be What the appropriate time horizons for investments and financial planning are How to implement productive cost reduction How to recognize when regular audits of quality compliance will not guarantee customer loyalty Businesses are growing more intricate and at warp speed. For example, consider the effects of venture capital financing, multiple marketing channel distribution, and entirely new patterns of employee recruiting, development, and training. InRead MoreCase Studies67624 Words   |  271 PagesInstructors adopt different approaches in their application of the case analysis method. 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In addition to the problems posed for conceptualizing the twentieth century as a discrete era of world history due to overlap with the preceding period and disconcertingly radical shifts in the course of global development in the 1900s, contradictory forces and trends, which perhaps more than any other attribute distinguish this turbulent phase of the human experience, render it impervious to generalized pronouncements and difficult to conceptualize broadly. As

Structures of Legal Restraint, Oh Police Powers in India

The Ibakkar - Natarajan Commission Part one of the Nanawti Commission report, probing into the Godhara incident in Gujarat, released last month has once again opened the Pandoras Box over logic of setting up Inquiry Commissions in the country. The report while giving clean chit to the Narendra Modi Government has supported the theory of conspiracy, leading to a widespread criticism across the country. Many call it eye wash and other call it sponsored report. Communists have termed it a piecemeal and fabricated report, whereas; National Democratic Alliance (NDA) calls it triumph of truth. Justice Nanawati report in fact contradicts the UC Banerjee report which also probed the Godhara incident. How a single incident draws two†¦show more content†¦The Justice Ranganath Mishra Commission which was appointed under Section 3 of The Commissions of Inquiry Act, 1952, was asked to inquire into allegations of violence and not to inquire into the nature of violence, a departure from the terms of reference of over a dozen other commissions on communal disturbances since Independence. It is needless to mention that what has happened to reports and how much amount have been spent on these exercises. Has any prominent leader been punished so far? Many persons, against whom leveled charges were being inquired into, have died. Such are the frustrating results of these Commissions and Committees. As far as time and money aspect of these Commissions are concerned, its enough to look into the expenses of just couple of Commissions to understand the quantum of impact—both in terms of the amount and time spent. The one that tops the chart is the Liberhan Commission. Set up under retired Justice M S Liberhan on 16 December, 1992 to probe into Babri mosque demolition, the Commission has so far been given more than 41 extensions. Overall the government has already spent Rs 90 million on this single man inquiry Commission, which is yet to come out with its report. Similarly, Justice B N Kripal Commission of inquiry was set up on 13 July, 1985 to probe into the bombing of the Air India Flight 182 on 23 June, 1985 which led to the crash of this plane into the Atlantic Ocean leaving 329Show MoreRelatedThe Full Convertibility of Renminbi: Consequences and Influences8173 Words   |  33 Pagesdollar, instead it chose form sorts of major currencies ( known as â€Å"a basket of currencies†[17] and perform a managed floating rate system while consulting the change of multilateral exchange rate index based on supply and demand of market. 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The Virgin of Guadalupe free essay sample

It was clear to me that the Virgin of Guadalupe is a powerful cultural symbol of Mexican identity and nationhood. In colonial times the Virgin of Guadalupe was interpreted as a native, loving and forgiving mother, the intercessor to God the Father and his son, Jesus Christ. Today Guadalupe has been reinterpreted as an empowering symbol of liberation and action rather than as female passivity. In contemporary society the populist appeal of the image cuts across all sectors of Mexican life, and her image is displayed not only in churches, but can also be seen in taxis, buses, on tee-shirts, amulets and as tattoos. Chicano and other Latino societies helped establish the Virgin of Guadalupe as an archetypal emblem of mestizaje. Criollos interpreted Marys appearance that Mexico was a favored city. From reading I learned that the origin of the importance of the Virgin of Guadalupe can be traced back to the religious beliefs and ceremonies that animated the daily lives of pre-Hispanic people from birth to death. We will write a custom essay sample on The Virgin of Guadalupe or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Even though the Spanish conquest imposed Christianity and colonialism on the original populations, the Catholic Church allowedsome say even encouragedthe association between specific locations and Aztec deities as a means to effect an easier transition from native religions to Christianity, resulting in the introduction of localized patron saints. Worship of the Virgin Mary was encouraged through a variety of manifestations, such as the Virgin of Remedios and the Immaculate Conception. After the conquest, the church destroyed shrines to indigenous gods and goddesses, and tried to stamp out the cult of Tonantzin, an Aztec virgin deity. Since manifestations of the Virgin had encouraged the conquistadors, many images of the Virgin Mary had made their way to the New World. Indians, mestizos, and criollos lent new meanings to the cult of the Virgin Mary. The devotion to the Virgin of Guadalupe is a syncretic manifestation of Catholic and Aztec beliefs. The Virgin of Guadalupe continued to play an increasingly important role in the development of Mexican national identity. The criollos interpreted her appearance as a legitimization of their national aspirations and propagated the cult as part of a plan to build New Spain in Mexico. The campaign to legitimize the Virgin of Guadalupe began in 1648 with Miguel Sanchezs book which argued that Guadalupe was authentically American, emphasizing her appearance to a poor, humble native and stressing the Virgins use of Nahuatl to address Juan Diego. Sor Juana Inez de la Cruz wrote one known sonnet to the Virgin of Guadalupe in 1680, published in 1729, which retells the story of the apparition and reinforces Marys function as protectress of the Americas in her role as la Rosa Mejicana. A symbol of popular religiosity and a feminine metaphor in the comprehension of the divine, The Virgin of Guadalupe continues to convey a paradoxical message that can be manipulated for political purposes.

Swansea Metropolitan and University of Wales Trinity St Davids

Introduction Communication within organizations is vital for full attainment of goals and objectives to enhance customer satisfaction in terms of service experience. Company interactions with customers involve applying different methods that ensure that customers’ pieces of information reach the sales department.Advertising We will write a custom report sample on Swansea Metropolitan and University of Wales: Trinity St Davids specifically for you for only $16.05 $11/page Learn More Since this communication process involves many people, it requires appropriate management to guarantee best customer service to the present and future customers. Currently, organizations are adopting the use of Customer Relationship Management (CRM) software to improve quality of their service provisions to their clients. The software helps in organizing and tracking contacts of both the present and future customers. Just as other online applications, the software minim izes logistical requirements and time wastage since all employees in every department can view a customer’s information and respond appropriately (Murray 2013). At the same time, a customer will obtain timely response from the necessary departments hence saving productive time. The Database Management System that Swansea Metropolitan University and the University of Wales: Trinity Saint Davids included in their system will ease the logistics required in communicating to and managing their students. The report expounds on the benefits that will accrue to the two institutions after adopting CRM, especially in decision-making processes. In addition, it will discuss the principles of Big Data and metrics and examines the gains that the University of Wales is likely to realise in adopting CRM. Finally, the treatise will expound on the ethical and legal implications that may face the institution for storing students’ data for future marketing purposes. Customer Relationship Management (CRM) System Organisations interact with customers in three main ways: back office operations, front office contacts, and business contacts. In marketing, business contacts is where a company’s workforce intermingles with suppliers and customers through trade associations and various industry activities (Malhotra Birks 2007). Front office contacts entail straight connections that company workers have with dealers and consumers through mails and phone messaging. On the other hand, back office operations are sequences that aid phone call and e-mailing services such as marketing, promotion, and investment relations.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The use of CRM pays more focus to customers thereby enabling organizations to attract and retain customers through better service provisions, understand their customers, cut cost of managing customers and increase profit maximization. For successful service provision, CRM has different components such as campaign management, sales force automation, and customer service. Further, the process allows firms to communicate to their customers on marketing activities, sell goods and services to customers, and handle after-sales service necessities for customers. Markedly, the Customer Relationship Management software stores all communications with clients as they transpire so that any company worker can retrieve it in future in case need arises. Sales force automation component eliminates instances of effort duplication hence increasing efficiency. Moreover, it expands sales opportunities for current and new customers and even makes it possible for employees not in the sales department to access customers’ recent data easily. In essence, the element improves customer services, as all employees are aware of consumers’ current contact information. When sales representatives get prospecti ve clients, they often use a given set of decisive factors that centre at a drive of attracting new businesses. In the campaign process, the targeted customers receive inducements inform of special sales terms and marketing resources (Murray 2013). This Customer Relationship Management element takes into account all promotion trends, customers’ feedbacks and ultimate scrutiny from the initiative. Elements and Benefits of CRM CRM software has enhanced levels of business-customer engagement in its ability to manage contract wins, business contacts, and client’s information (Malhotra Birks 2007). Customer Relationship Management provides organisations with customers’ business information, which enables them supply products and services that meets customers’ needs. For that reason, CRM solutions enhance customer satisfaction. Additionally, the system allows effective cross-sell, up-sell, and provision of better customer services. Notably, organisations that understand the behaviours of their clients are highly likely to attract and retain current customers in the process.Advertising We will write a custom report sample on Swansea Metropolitan and University of Wales: Trinity St Davids specifically for you for only $16.05 $11/page Learn More Advancements in technology has presented numerous challenges to companies in identifying the tastes and preferences of a target market and completely altered consumers buying behaviours thus forcing them to use new ways of reaching their present and prospective customers. An effective CRM solution helps business leaders in making prudent and insightful decisions. At the University of Wales: Trinity St Davids, the management will be able to understand the nature and dynamics of their students. For instance, the management will be able to save data of students applying for first year courses thus offering effective platforms for the academics department to identify the st udents’ potentials and levels of interest in allocating the courses. Further, since the software allows for real time access of data in the dashboard, the university will be at an advantaged position to make right decisions at the right time. A marketing decision-maker having customers’ data at real time is able to monitor expected performances versus the actual results thus driving the marketing return on investments (Galligan 2012). The University will be able to process students’ requests and complaints in real time through the CRM dashboard. Evidently, the software reduces the costs of addressing students’ concern, as the administration will easily identify better processes at the contact centres. It makes student management easy since the administration can solve students’ issues on their first call given more in-depth data on the dashboard. Students’ service provision within the university will be quick and timely given that the admini stration will have students’ data in real time and even mitigate potential threats to students’ satisfaction. The CRM system will also improve the rate at which the university will carry out course-selection for the new students, which will enable it gain competitive advantage over other institutions in Wales and England. When the university departments are able to work together, they will not only have great insights into the objectives of the institution but also develop effective marketing strategies (Wilson 2006).Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Principles of Big Data and metrics Businesses that can handle Big Data are more likely to be competitive than their competitors who cannot (Hayes 2012). This concept involves bringing together vast quantities of data, analyzing and processing them to extract valuable information. When Swansea Metropolitan University and the University of Wales: Trinity Saint David merged, it is evident that there are abundant data that need re-organization and analysis for the benefit of the institutions. Since the two institutions have different management systems, data integration into a single system will be a challenging task, but through data federation and information integration, it will be possible. Here, data reside where they have been, instead of moving them to other applications. Big data involves fast analysis of varied and massive data that reflect on reality to gain the trust of other users. One has to understand first the reasons for acquiring Big Data. In other words, one has to kno w its importance and substantiate how he/she intends to extract valuable information from Big Data. This process will enable one to make substantial decisions regarding the functions of a business. For effective communication, a well-engineered and harmonised reporting system that removes information overload that can cause confusion for users is necessary. Data minimization is also a key principle of Big Data. This principle ensures that everybody get full data that they need for their work and not in excess of that (Hayes 2013). Data protection prevents exploitation and accessibility by unauthorised parties. Data in the university’s database are extremely sensitive and requires maximum protection for use in a specified purpose. In addition, a functional reporting system where the validity of information is not in doubt and set operational goals maximise customer satisfaction. For better services, organisations need to train their employees so that they can answer customersà ¢â‚¬â„¢ questions successfully. The process of data integration should be customer-centred to enable organisations create impact on their customers. In higher education, Big Data can focus on areas of student progress, institutional finance and budgeting, and resource optimisation. Benefits of Big Data to the University The University of Wales: Trinity St Davids stands to benefit immensely from developing Big Data Networks. For instance, the collected data will assist in addressing strategic issues, such as institutional finance management and budgeting. When the university hosts data at one point all employees can access it thus enhancing accountability and transparency in areas where funds are used. As a result, the university’s overall management will have clean sheets on financial management hence making it register positive image to current and prospective students. Other areas that the institution will preserve its data include enrolment management, progress of strategi c plan, student learning, library, research advancement, procurement and faculty teaching and research performance. The University of Wales: Trinity St Davids will also be able to understand the demographics and behaviours of its students, as all students will be in the Database. Notably, the entire university department will have full access of students’ details, such as characters, ages, religious affiliations, and nationalities. Essentially, the development will assist the institution in monitoring its students with ease. Additionally, Database Management System will benefit the university by optimising use of resources. This is possible since all departments will be monitoring and evaluating the expected results from all resources within the institution. Scrutiny of resources across all university departments will improve the usability and productivity of resources (Javalgi, Martin Young 2006). The initiative will also enable the university to recruit many students at ag o, as the process will not only automate all courses but also improve the relationship between new students and the university administration. In sum, the system will increase the efficiency and effectiveness of the university services. Ethical and Legal Issues In attempting to use customers’ data in marketing, the University of Wales: Trinity St Davids will be contravening the policy of individual privacy (Chisnall 1997). Since the institution may apply business-to-consumer marketing as a way of enticing other students to join its courses, the privacy concern is less clear on the context of internet development. Personal data like address, social security numbers, age, likes and dislikes are key concerns to customers. In the UK, the revised 1998 Data Protection Act helps in protecting personal data and marketers ought to be consistent with privacy law whenever they are marketing their products and services via the internet (Ethical Constraints n.d.). In addition, the Univers ity of Wales: Trinity St Davids will not be able to control those who will access the data, as it will be difficult to identify end-users. However, the institution can plant cookies in on the end-users computers to enable websites identify them. The university should also get the consent of the students to transfer data ownership to third parties. On the legal front, citizens expect their personal data and resources to keep them safe and secure. The Data Protection Act (DPA) assists in giving evidence in a legal proceeding involving unlawful sharing of personal data. The university will have to document the need for sharing data with other prospective consumers, information to share and the means of sharing it to avert situations of privacy violations (Ethical Constraints n.d.). Since the Welsh Government encouraged the need for higher institutions to adopt CRM, this does not guarantee the university to share customers’ information under a public sector as per the provisions of section 22 of the DPA. Conclusion The university’s option of adopting the use of CRM in its services presents numerous benefits its ways of handling students’ services and in its overall management. For long-term benefits, the institution should use widely packaged customer database management software applications since they are flexible and indispensable in meeting current marketing needs (Myers 2013). Moreover, rapid and flexible software will increase the security of customers’ data thus enhancing clients’ loyalty to the institution. On marketing, the university should comprehend the provisions of the DPA to help it in differentiating between readily available data and others that are under copyright protection. References Chisnall, P. 1997, Marketing research (5th ed.), McGraw-Hill, London. Ethical Constraints, Internet Studies.  Web. Galligan, F. 2012, Altmetrics for Librarians and Institutions: Part II, Content Management Services for Librarie s and Publishers. Web. Hayes, B. 2012, Big Data has Big Implications for Customer Experience Management | Business Over Broadway, Business Over Broadway: Transforming Business Through Customer Insight. Web. Hayes, B. 2013, Big Data has Big Implications for Customer Experience Management, The Big Data Hub | Understanding big data for the enterprise. Web. Javalgi, R., Martin, M., Young, R. 2006, ‘Marketing research, market orientation and customer relationship management: a framework and implications for service providers’, Journal of Services Marketing, vol. 20. no. 1, pp. 12-23. Malhotra, N. K. Birks, D. F. 2007, Marketing research: an applied approach (3rd ed.), Prentice Hall/Financial Times, Harlow, England. Murray, M. 2013, Customer Relationship Management (CRM), Logistics. Web. Myers, R. 2013, Legal and Ethical Issues in Obtaining and Sharing Information, Morris, Manning Martin, LLP.  Web. Wilson, A. M. 2006 Marketing research: an integrated approach (2nd ed.), Prentice Hall/Financial Times, Harlow, England. This report on Swansea Metropolitan and University of Wales: Trinity St Davids was written and submitted by user Duncan Mccall to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Mexico and America; Ethnic Groups and Discrimination

Mexico and America; Ethnic Groups and Discrimination Free Online Research Papers Mexicans immigrated to the United States back in the 1800’s (Stanford, 2006). In 1848 the United States took over a part of Mexico which is not the Southwest (which is where I’m from, The Rio Grande Valley). Hispanics living in these areas were Mexican citizens before the acquisition. The United States even went into agreements with Mexico to have Mexicans work in the United States. Mexicans were treated with cruelty, while working the agricultural fields for years. The United States made several agreements with Mexico to have the Mexicans come to work in the US while American soldiers were fighting in the world wars. The labor shortage that the United States went through was reason enough to have Mexicans migrate to the United States as laborers. The United States found there was a need to have Mexicans come fill in for the labor shortage but they were no longer needed during the depression of the US. Not only were Hispanics send back to Mexico, but Mexican-Ame ricans were sent back as well because they were no longer needed. My culture has suffered from prejudice and several other discriminations such as the dual labor market, redlining, affirmative action and reverse discrimination. Mexicans suffered from the dual labor market even though employment was offered to Mexicans during the shortage of labor that the United States was going through, no safety was provided to the workers. No insurance was available for the laborers either. The United States was prejudice towards Mexicans because as soon as there was no need for their labor services they were sent back to their country. Everyone who was brought to the United States to work including the Mexican-Americans, who were citizens of the United States, was sent back to Mexico. Why were the first colonists not sent back too? Mexicans used to live in what is now the Southwest before it became part of the United States. Not only was my culture robbed from their rightful land but no benefits were given to them while assisting the United States with their shortage. Have you ever heard the phrase, â€Å"Everything is bigger in Texas.†? Texas is the largest state in the United States. The majority of residents in Texas are Mexicans. Mexican Americans are not the minority in the state anymore and discrimination occurs in several hidden ways. We have come a long way and diversity is practiced throughout the work place. It will continue as long as society continues to compare ethnic groups. Yes we are all different, and we should be proud of who we are, but are we all not human? Redlining used to happen and is still happening. â€Å"Mexicans will not be able to purchase their own homes much less be the owner of a new vehicle.† This type of comments is patterns of discrimination that Mexican-Americans have faced at one time or another. I, myself, have encountered this type of discrimination several times before. Rather it is at school or at work. I drive up in a new vehicle and I have heard people make comments about how it cannot be mine! The affirmative action took place when the minority groups were given the opportunity to get jobs (Schaefer, 2006). Although in Texas and in some other states Mexican Americans are not the minority, the ethnic group overall is still a minority; therefore the group has faced and endured the affirmative action. Presently there is still some social inequality and reverse discrimination is something that I have faced. Some places exist where they will not hire someone if they do not know how to speak Spanish even though English is the main language at the work place. They can easily get away with it because they report that the language is needed to conduct the business and this is accepted by the United States Equal Employment Opportunity Commission. With this in mind there will always be hidden ways discrimination will present itself. The world seems to have improved throughout the years but there will always be a certain someone who did not learn from the mistakes. Mexican-Americans are not the only minority in this country and all other minorities have faced some sort of discrimination as well. This has always been a touchy subject, why can’t people get along with each other? I think it’s about time we all tried! The world would be a better place if we learn to accept each other’s differences and learn to appreciate each other, and understand that we are all equal. ? References: Schaefer, Richard. (2006). Racial and Ethnic Groups. [Axia College Custom Edition e-text]. , : Prentice-Hall. Retrieved August 29, 2008, from Axia College, ETH 125 Cultural Diversity Web site. Stanford, E. (2006). Interracial America. Opposing Viewpoints Resource Center Detroit: Greenhaven Press. Retrieved February 15, 2008 from Gale. Apollo Library. http://find.galegroup.com/ips/start.do?prodId=IPS www.ask.com. (2008). Hispanics in America. Retrieved August 29, 2008, from www.ask.com Google. (2008). Hispanics in America. Retrieved August 29, 2008, from www.google.com Research Papers on Mexico and America; Ethnic Groups and DiscriminationThe Effects of Illegal ImmigrationNever Been Kicked Out of a Place This NicePersonal Experience with Teen Pregnancy19 Century Society: A Deeply Divided EraAssess the importance of Nationalism 1815-1850 EuropeBook Review on The Autobiography of Malcolm XTwilight of the UAWPETSTEL analysis of IndiaMoral and Ethical Issues in Hiring New EmployeesAnalysis of Ebay Expanding into Asia

Tiny houses Essay Example | Topics and Well Written Essays - 500 words

Tiny houses - Essay Example The film centers around Christopher Smith, who decided to build his house in the spring of the year 2011. At the onset of the movie, Smith describes that his motivation for building the house was because he did not have a ton of money to use in bigger constructions, therefore, considered a financial independence. He points that similarly, the people who built their small houses had the same motivation. For instance, interviews with the tiny house personalities like Jay Shafer, Tammy Stroebel, Deek Diedricksen and other healthy people who chose to live in as tiny as 84 sq ft dwellings (Mueller and Smith). Despite the aesthetic and the value design of the living small houses, the primary motivation that the luminaries gave was on financial independence. As Shafer notes of the tiny life, â€Å"the principal asset is freedom.† Therefore, with a lower overhead, lack of room for extraneous purchases, makes the tiny house life inexpensive that the residents allowed and left to live the way they prefer (Zeiger and Ngo 105). The prime motivation of people to live in the communes, squats, tent cities, Eco-villages and the sustainable housing is derived from the desire reap the physiological benefit. In accord, a desire to reduce one’s physical footprint on the natural environment. The physiological benefit realized lies on one’s peace of mind and a feeling of contentment. A sense of self-satisfaction in the movie is whereby each household involves itself in the act of small house construction. One, therefore, feel contented in doing something constructive that ends up creatively designed and has a twin benefit to the society. More intricate, from the point that a woman can do a task and be as significant as their male counterparts in constructions, is something of significance. For instance, in the film, we see the buildout of Smith assisted by his girlfriend, Merete Mueller. Therefore unfolding the gender

The Effectiveness of The Bank of England Policies in Overcoming the Essay

The Effectiveness of The Bank of England Policies in Overcoming the Crisis - Essay Example This essay offers a comprehensive analysis of activities, that the Bank of England realizes to manage the inflation, with a focus on effectiveness of the Quantitative Easing Programme, which is among the mechanisms applied by the bank to stabilize the economy. It is argued in the paper, that the use of the Quantitative Easing of may cause higher inflation in future. The BOE applies both monetary policy and Quantitative Easing mechanism as the inflation management tools, to ensure that the inflation level does not surpass the lower or the higher limits as predetermined. The concept of inflation refers to a situation where there is a general rise in the prices of goods and services in an economy, within a specified period of time. Monetary policy refers to a mechanism applied to reduce the inflation rate, through the BoE introducing a period of higher interest rates, which targets to reduce both the consumer and the investment spending, and thus lower the quantity of money that is circulating in the economy. The Quantitative Easing mechanism is an unconventional method of managing inflation, which is applied under circumstances where the monetary policy does not generate the desired effect, in enhancing the stability of the economy The risks associated with the Quantitative Easing mechanism is its potential to cause future inflation, through capital flights and the stagnancy of production of goods and services, since the mechanism does not affect the interest rates, which in turn determines the production in the economy. ... In doing this, the Bank of England applies various mechanisms, which include: Monetary policy This refers to a mechanism applied to reduce the inflation rate, through the Bank of England introducing a period of higher interest rates, which targets to reduce both the consumer and the investment spending in the economy, and thus lower the quantity of money that is circulating in the economy (Griffiths & Wall, 2007 p22). This way, the general prices of goods and services in the economy will be lowered, considering that there would be less money in the economy, which cannot support the higher prices. The change of the official interest rate by the Bank of England is applied in the situation where the amount of money that is being spent in the economy has grown at a higher rate, compared to the volume of the output produced, in terms of the goods and services (Qfinance, 2009 p249). Thus, the Bank of England sets an interest rate, at which it lends to the other financial institutions withi n the UK, which in turn affects the interest rates at which such financial institutions, which include the commercial banks, the building societies or the insurance companies, will attach to their loans and mortgages, which they advance to their customers. In addition, the change in the interest rates also affects the prices of other financial assets such as the shares and the bonds, while also influencing the exchange of the country’s currency against those of other countries (Mishkin, 2010, p77). All these changes serve to influence the demand by consumers and businesses, thus affecting the spending that such consumers and businesses make in

Asignment Performance Management Essay Example for Free

Asignment Performance Management Essay Weiss and Hartle (1997) â€Å"A process for establishing a shared understanding about what is to be achieved and how it is to be achieved, and an approach to managing people that increases the probability of achieving success† * In my experience performance management means different things the different people. In the company I currently work for performance management is thought of in the negative as being a process by which managers are able to take employees to task over bad performance and ultimately get rid of them. This may seem archaic and it is the most negative example I have come across in my work life so far, however, even in more forward thinking companies’ employees are often skeptical and suspicious of the performance management process. Conversely I have been fortunate to see performance management at its best. For me performance management is all about taking the core goals of the organisation and ensuring that departmental, team and individuals tasks and behaviors link to and support these goals. In this way employees understand what is expected of them, why the work is important and how it links into the overall performance of the organisation. They are engaged and feel confident in their work knowing that they are contributing to the success of the company. Performance management assists oganisations in motivating and empowering their employees by setting clear goals and rewarding them not only for what they achieve but also the way in which they achieve. In doing this organisations can focus on what is really important to the success of the business. They can recruit and retain the best employees, and motivate and develop by training and challenging the workforce. Performance management allows succession planning so that job roles can be filled with skilled, motivated, experienced employees. Components of Performance Management Performance management is a cyclical process involving a number different components. Goal setting is a key component of the Performance Management process. The organisation’s overall goals should start the chain and depending of the size and structure of the organization these goals. The process should start with the organisational goals which are designed to ensure the performance of the organisation leads to successful business. These goals cascade down to business areas, departments, teams and individuals. For individual employees their job description and the team’s  goals will form the basis of their individual goals. It is important that they understand how their own goals link into those of the organisation, why the work they are doing is important and how it contributes to the overall success of the organisation. There must be agreement on individual goals if they are to be embraced by the individual and they must be SMART if they are to be effective. Specific Measureable Achievable Results Orientated (Relevant) Time bound It is important that individuals are clear on what is expected of them, that they feel the goals can be achieved and that they that they are challenging and interesting. Key to the achievement of goals is regular communication. Communication may be formal or informal but can include updates from the individuals, feedback from colleagues, managers and clients, one to ones or team meetings. This communication is invaluable in employees on track to achieving their goals and making changes when necessary. Performance appraisals are another important component of performance management. These events are often undertaken annually and provide a formal appraisal of the individual’s competence in their role. Individuals and their managers have the opportunity to discuss, provide feedback and evidence of the individual’s achievements (against goals) and, in some organisations, the way in which those achievements were met (behaviours). Some companies also undertake half yearly reviews or appraisals with the view to making sure that that performance stays on track between annual appraisals. This is also an opportunity to review existing goals and set new ones. Performance improvement or development planning is another part of performance management. Areas for improvement or development may be identified at any time during the performance management process but typically come out of appraisal discussions. As with goals it is important that there is agreement on development plans and that activities to develop individuals are varied and effective. If employees are going to achieve their goals and develop their skills, knowledge and delivery within their role they must have access to the appropriate training and coaching. Whether employees require  development because they do not meet their current performance requirements or in order to progress to the next level, training and coaching are also key elements within a comprehensive performance management process. Motivation and performance Management This relationship between motivation and performance management can be complex and individual to each employee. There are numerous motivational theories all of which have elements of authenticity to them. I have looked at two motivational theories, McGregor and Vroom. Douglas McGregor’s theory ‘details two contrasting models of workforce motivation’ ** Theory X suggests that the average person is basically lazy and don’t like work. They prefer to be told what to do and don’t want responsibility. As such there needs to be tight control of the individual and threats of loss or punishment are the best ways to motivate them. Theory Y is the opposite, assuming that most people enjoy work, that they are happy to take responsibility under the right circumstances and that they can be self-motivated to do a good job. This motivation can be enhanced when managers are able to appreciate the employee and develop their trust. Victor Harold Vroom’s theory, to me, has links to the ‘Y Theory’, the theory suggests that factors such as personality, skills, knowledge, experience and abilities drive an individual’s performance. It proposes that employees are motivated by what they expect to receive in return for their effort and what that expected reward means to the employee. This is referred to as ‘Expectancy theory’ and links together in the following way: Expectancy: Does the individual feel the effort they put in will lead to high performance. What is their levels of confidence in what they are capable of doing? Do they have the appropriate resources, knowledge and training to carry out their role? Instrumentality: If the individual achieves a high level of performance is there reward for their efforts and can they be sure they will receive it. Employees must be able to trust that they will. Valence: Is the reward offered/expected one that the individual values. For the reward to motivate it must have importance for the individual, be it financial, recognition, promotion and so on. For me the key to Vroom’s theory and its success in motivating employees is that every individual is different, each has their own needs, wants, expectations and values based on the individuals frame of reference. Management must know and respect the individual and what they want. Reward within Performance management: I have already discussed reward in relation to motivation and how the reward on offer may need to bespoke to the individual in order to be effective. There is, however, a far wider aspect to reward with a performance management process. Reward to attract and to motivate Pay is usually the first thought when talking about reward in employment. It is important that a realistic but attractive salary is offered initially when recruiting new employees. Pay continues to be important for most individuals throughout their employment, however it is not the only way in way employees can be rewarded. Within my current organization pay is only increased annually, across the board, which has little to do with performance except for acknowledging that employees are rewarded for working for the company in line with cost of living rises. Currently there is no performance management process within my organization other than dealing with poor performance in a ‘theory X’ style, employees are serviced with a notice of improvement linked to termination of their contact. Outside of the annual pay increase financial reward is only given if a good employee threatens to leave. Practice is known to all employees via the grapevine and acts to demotivates those who don’t wish to take this approach. I have, however, worked within another organization where annual increases were calculated on performance throughout the year based on a truly robust appraisal system. Engaged and motivated employees were encouraged to collect factual evidence of their achievements and to present and rate this evidence at their appraisal. Ratings were discussed and agreed and then, then to ensure fairness, underwent cross calibration at departmental level. Employees felt they were treated fairly and rewarded not just for their efforts over the year but for their ownership of managing their own performance. Another type of reward for performance, which is being rolled out currently by my employer, is to provide opportunity for high performing  individuals to their knowledge of the business through a shadowing scheme. This has raised employee’s morale as they feel they will be able to perform more effectively and this could, in turn, lead to better opportunities and perhaps promotion. It has also encouraged other individuals to improve their performance in order to be able participate in the scheme. As I have discussed an employee’ perception of the value of reward will vary from one to another. values The need to provide a variety of rewards in line with employee’s expectations and personal preference is supported in the concept of Total Reward schemes. These scheme look at all the rewards and benefits that are or could be provided to employees recognition work/life balance company culture employee development environment, including job design and the physical workspace. *Management and Motivation, Vroom, V.H., Deci, E.L., Penguin 1983 (first published 1970) ** Wikipedia 3 x components of total reward system 1 of which should b non financial Weiss and Hartle (1997)

breaking the norm Essay -- essays research papers

Breaking the Norms  Ã‚  Ã‚  Ã‚  Ã‚  When each of us was conceived, we did not have anything influencing our perception of the world. While we were growing up and still do this day, our surroundings influenced the way we think and the how we behave in our daily lives. We get ideas about gender roles from our parents, our teachers, television, books and even subconsciously. As part of a project to break the norms of society and push past peoples thresholds, I needed to figure out what made people feel uncomfortable. I thought for a moment and decided to tackle homophobia. I choose this topic because very few men are comfortable talking about the subject of gay men. It is my objective to better understand why men think the way we do. In order to get started I needed to brainstorm.   Ã‚  Ã‚  Ã‚  Ã‚  After a little bit of deliberation, Juan and some other male classmates decided to hold hands and walk through the student union. Picture four grown men holding each others hands, walking through the middle of campus. As you can imagine, we received a lot of looks. We walked around for about five minutes as if nothing was going on. People seemed to be staring at us for a moment saying to themselves â€Å"what are they doing?† This is something that never happens in society. You hardly ever see men holding hands, much less four grown men swinging each others arms. Honestly, my first thought was that we would look so gay if we did this. Others in the group were skeptical at first to do this as well. When we walked into class, the students seem to cringe when they saw us take our seats.   Ã‚  Ã‚  Ã‚  Ã‚  After that day I decided to take my project one step farther and push past everyone’s threshold. In order to break the norms of society and truly make people uncomfortable, I decided to wear the color pink for the entire day of school. I went to the local Savers and purchased several items that were very feminine. I bought a pair of pink and yellow striped bellbottoms and a tight pink collared shirt. I wore the clothes to school in the hopes to witness the students reactions to me wearing clothes completely out of the ordinary. After attending two classes that day, I decided to talk to some friends of mine. They all told me that I looked like a â€Å"fag.† I finally had broke the norms of society and at the same time caught my friends stereot... ...ey take it in the rear!† Some of the men I asked even said they felt â€Å"homosexuality is like a disease that you might rub off on you if you get too close.† Many of these men felt like their families would disown them. My feeling is that if you are not gay then you have no reason to be afraid of someone who is. I feel that if you have no doubt in your sexuality then you wouldn’t feel threatened by someone who is.   Ã‚  Ã‚  Ã‚  Ã‚  I don’t feel that men are truly independent or confident enough to let go and feel as comfortable as females do. I feel that the social construction of our society needs to be modified. Men need to be taught that it is okay to show emotion and that whatever their sexuality is, it doesn’t matter. To be more masculine we should learn to cope with our sexuality, and not be afraid. Masculinity does not mean without feeling, it means being strong and coming to terms with who you are. Wearing a pink shirt or holding hands with someone doesn’t mean anything then just that. With so many influences changing our perception of the world, its hard to make the right choices. You should not be so quick to judge someone, and in this case, why does it matter?

British Culture Chaoxiaoqian

My questions are Why does Helena stay with Jimmy and leave Jimmy, why does Alison come back to Jimmy. These are very tricky questions like twisted twines. Here I just air my views, expecting to be complemented by yours. The reasons for Helena staying with Jimmy might be probed from the following: Superficially looking, Jimmy is a person basically worth while. Jimmy is a young man with education, ideas and penetrating insights. Alison breaking through her family's strong obstacles to marry Jimmy from side reflects Jimmy's charms and attractions. Jimmy seems a natural desire and magnet for women if his working-class background?poverty and walled situations are ignored for the moment. As Helena said she took Jimmy to herself because â€Å"she finds that she desires him and wants to have him for a time†. It is an outburst of impulse catalyzed by special occasions. At that time, without digs, Helena had an appointment on the next day and had to lodge in Jimmy's attic; Jimmy is then immersed in bereavement without comfort while Allison and Cliff left him successively. Witnessing Jimmy's bitterness and helplessness, out of her female compassionate nature, Helena offered Jimmy her hand and herself as well. For solace and release, Jimmy dramatically accepted his natural enemy. Thus the two naturally and reasonably moved together. Exploring the in-depth reason, Helena's staying with Jimmy might be considered as a challenge she made for herself driven by her instincts of curiosity and conquest. Helena wanted to make out why the seemingly compatible couple always brawl and torture each other, why Jimmy is always angry?dissatisfied and cynical,always trying hard to be offensive, provocative, irritating. Determined by her inborn authoritative personality and her middle-class inclination to sustain the status quo,she takes Jimmy as a challenge and an attempt, an enemy territory to conquer, to justify her middle-class convictions and consciousness. She expects Jimmy to be changed, back into normal, behaving like anyone else and taking reality like a real man. Naive?romantic and over-confident as Helena is, she fails to change Jimmy. Conversely and ironically, she was within an inch of being changed. Helena was inevitably to lose the war because Jimmy's anger was socially deep-rooted. He had the complex of inferiority and superiority. He showed contempt for uneducated Cliff, irony for educated Alison. He was well educated, but his situation was no better than the two he looked down upon. It was an affliction and sarcasm to him. He lived at the sea of isolation?desperation and inarticulate agony. Without being heard or understood. He found no target to attack, therefore everything became his target. Jimmy was a man born out of his time. To change Jimmy Helena should change the times first. It is difficult and impossible for Helena to change the time, and so with Jimmy. To bridge the systematic and fathomless class and value gap was never a easy task and doomed to be futile and fruitless. Jimmy and Helena's combination was the effect of passionate impulse. It was a kind of insanity or wrong-doings as Helena herself later commented. Once waken up from the dream, the end of their relation was approaching. Helena was a woman of conventionality by nature, she couldn't forget the book of rules anytime. She still believed in â€Å"right and wrong†! Gnawed by the worm of conscience and sense of guilt, she can't †be happy without the book of rules†, she can't †be happy when what you're doing is wrong, or is hurting someone else†. Moreover she lost the war waged against changing Jimmy, the war to restore everything into normal. Unless Jimmy and Helena don't confront with each other face to face, or they will certainly fall into the state of war, the war of ideas, class, values, social reality. There was no middle road to compromise. Helena's exeuntting also meant she lost the war against conventionality, against status quo. Her story is more than a morality one, it further proved every desire or attempt to change the suffocating and inanimate society over-confident and all for naught. Everyone would inevitably subordinate himself to conventionality. My understanding of Alison's return is explained as such: Alison might feel regret about her past behaviors. Though she is the seeming victim of Jimmy's irrational assault, she knows that Jimmy has reason to do so on her. After her abortion, something dormant was aroused from the bottom of her heart and she came back to Jimmy, though shilly-shally. As a young woman, she is a †monument of non-attachment†. †She hasn't had a thought for years!† She is a woman in her 20s without enthusiasm, animation and sincerity. Nothing Jimmy could do would provoke her. Her marriage with Jimmy was a kind of physical and responsive affinity rather than mental and spiritual one. She was nicknamed as ‘Lady Pusillanimous' by Jimmy. Moreover, as a middle-class woman by nature, she kept her arrogant and uppish manner in communicating with the working-class people which was especially exposed when she wrote letter to her mother, discussed Jimmy with her father and Helena, refused to see the dying Mrs. Hugh with Jimmy. She had the sense of inborn class superiority which is a fatal and permanent weapon to sensitive Jimmy. She did betray Jimmy in a sense. In a word, she has never given herself to her husband with the honesty which she knew he demanded and needed. Actually, she knew she should shoulder some responsibility for Jimmy's anger and offered Jimmy more understanding and communication. The problem of their marriage was not sheer Jimmy's fault. Alison left Jimmy in pursuit of peace and relaxation. Tortured by Jimmy's distorted allegiance and loyalty demands for her, Alison wanted to escape from the role of hostage and the war Jimmy declared on †those sections of society†. But Alison never succeeded in escape. Things didn't go in the way as she expected. Alison's coming back could be interpreted as a subjugation to conventionality?reality and failure of Ostrichism. Alison is easily to get used to everything and she is also on the verge of burst. Tortured by Jimmy's distorted allegiance and loyalty demands for her, Alison wanted to escape from the role of hostage and the war Jimmy declared on †those sections of society†. She leaves Jimmy, in pursuit of peace and relaxation. But Alison never succeeded in escape. Things didn't go in the way as she expected. Her abortion brings her shock and disillusionment, awakening something dormant in her heart. She then clearly sees a depressing?aimless?hopeless and futureless reality, without light and outlet. By then she understood Jimmy's anger and discontent to some extent. Without a bright future, Alison had to revert to the past, though vague, remote and suspended it is. She wanted to find herself a position in the conventional and accustomed role of wife. The unpleasant past seems a more lovely memento In comparison with the suffocating and smoldering reality. Finally Alison and Jimmy decide to pick up the bear-squirrel game. It is a seeming communiquà ¯Ã‚ ¿Ã‚ ½ by Alison and Jimmy, protesting the reality and fighting against the â€Å"cruel steel traps, lying about everywhere, just waiting for rather mad, slightly satanic, and very timid little animals.† This could be regarded as a faint flicker of hope offered by the protagonists who had a in-depth perception and understanding of life.

Genealogy and Jewish Last Name Origins

Many of the names that people think sound Jewish are, in fact, simple German, Russian, or Polish surnames. You generally cant identify Jewish ancestry by a surname alone. Actually, there are really only three surnames (and their variations) that are generally specifically Jewish: Cohen, Levy, and Israel. Yet, even variations of these common Jewish-specific surnames may not be Jewish in origin. The surnames Cohan and even Cohen, for example, could instead be an Irish surname, derived from OCadham (descendant of Cadhan). Clues to Surnames That May Be Jewish While few names are specifically Jewish, there are certain surnames that are more commonly found among Jews: Names ending in -berg (Weinberg, Goldberg)Names ending in -stein (Einstein, Hofstein)Names ending in -witz (Rabinowitz, Horowitz)Names ending in -baum (Metzenbaum, Himmelbaum)Names ending in -thal (Blumenthal, Eichenthal)Names ending in -ler (Adler, Winkler)Names ending in -feld (Seinfeld, Berkenfeld)Names ending in -blum (Weissblum, Rosenblum)Names  having to do with  wealth (Goldberg, Silverstein)Names derived from Hebrew words (Mizrachi, from mizrakhi, meaning eastern, or easterner) Some Jewish surnames may originate from professions that are exclusive to Jews. The surname Shamash, and its variations such as Klausner, Templer, and Shuldiner, means shamash, a synagogue sexton. Chazanian, Chazanski, and Chasanov all derive from chazan, a cantor. Another common origin for  Jewish surnames are house names, referring to a distinctive sign attached to a house in the days before street numbers and addresses (a practice primarily in Germany, by both Gentiles and Jews). The most famous of these Jewish house names is Rothschild,  or red shield, for a house distinguished by a red sign. Many Common Jewish Last Names Sound German Many Jewish-sounding surnames are actually German in origin. This may be due to a  1787 Austro-Hungarian law  that required Jews to register a permanent family surname, a name they also required to be German. The decree also required that all surnames that had previously been used in Jewish families, such as those originating from a place where the family lived, should be totally abandoned.  The chosen names were subject to the approval of Austrian officials, and if a name was not chosen, one was assigned.   In 1808, Napoleon issued a similar decree that compelled Jews outside of Germany and Prussia to adopt a surname within three months of the decree, or within three months of moving into the French Empire. Similar laws requiring Jewish people to adopt permanent surnames were passed at various times by different countries, some well into the latter half of the 19th century. A Surname Alone Cant Identify Jewish Ancestry While many of the above surnames have a greater likelihood of belonging to a Jewish family, you cant assume that any of the last names are actually Jewish, no matter how Jewish they may sound to you, or how many Jewish families you know with that name. The third most common Jewish surname in America (after Cohen and Levy) is Miller, which is also obviously a very common surname for Gentiles as well. Resources and Further Reading Rieder, Estee. â€Å"Whats in a Name?† Mishpacha Magazine, Jewish World Review, 2007.